For Immediate Release
Media Contact: Laura Koprowski,
Chief Communications and
Customer Experience Officer
(TOLEDO, March 15, 2021) – The Toledo Area Regional Transit Authority (TARTA) is announcing a new reservation policy for its Call-A-Ride service to better assist all adult residents of Sylvania Township, City of Sylvania, and the Village of Ottawa Hills needing transportation to a COVID vaccination site in these communities.
Call-A-Ride, TARTA’s on-demand service that uses smaller vehicles, is available Monday through Saturday with hours of operation from 9:30 a.m. to 3 p.m. Under the new policy, residents will now be able to schedule their ride for a vaccine appointment up to three days in advance. Reservations are made by calling 419-243-7433 and select option 2. The reservation line is open Monday through Friday from 7 a.m. to 3 p.m. and on Saturday 8 a.m. to 3 p.m. Availability is on a first come basis.
TARTA’s paratransit service, Toledo Area Regional Paratransit Service (TARPS), is also available to transport residents to vaccine sites and the Lucas County Recreation Center. Residents must pre-qualify to utilize TARPS.
“It is absolutely critical that transportation is not a barrier for residents to receive a COVID vaccine,” said Laura Koprowski, TARTA’s Chief Communications and Customer Experience Officer. “With our new emphasis on customer experience, the TARTA Team quickly developed a new reservation policy to make it easier to use our door-to-door service, Call-A-Ride, to travel to local vaccination sites.”
TARTA will continue to follow its COVID-19 Rider Safety Guidelines which include requiring passengers to wear a facial covering and no fare collection. For a complete list of the Rider Safety Guidelines, visit tarta.com/coronavirus.
PUBLISHED: March 15, 2021
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